Privacy Policy
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard information when you visit our website, make a purchase or interact with us.
INFORMATION WE COLLECT
When you interact with us, we may collect information including:
- Name and contact details, including your email address
- Billing and shipping information
- Order history and purchase details
- Communications and enquiries you send to us
- Website usage information, such as pages visited and interactions with our website
We collect information where reasonably necessary to provide our services, process transactions and improve your experience.
HOW WE USE YOUR INFORMATION
We may use your information to:
- Process and fulfil orders
- Communicate with you regarding orders, purchases or enquiries
- Provide customer support
- Improve our website, services and product offerings
- Send marketing or other communications where you have chosen to receive them
- Help maintain the security and operation of our website
We do not sell or rent your personal information to third parties.
PAYMENTS AND SECURITY
Payments are processed through secure third-party payment providers.
We do not store your full payment card details. Payment information is processed by the relevant payment provider in accordance with its security and privacy practices.
THIRD-PARTY SERVICES
We may share information with trusted service providers where necessary to operate our business and provide our services, including for:
- Payment processing
- Order fulfilment and shipping
- Website hosting, analytics and performance
- Customer communications and email services
These providers receive information only where necessary to perform services on our behalf and are subject to their own privacy and security obligations.
COOKIES
Our website uses cookies and similar technologies to support functionality, understand website usage and improve your browsing experience.
Some cookies may also be used for analytics, personalisation or marketing where applicable. Your choices may be managed through available cookie controls or your browser settings.
DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, meet our business requirements and comply with applicable legal obligations.
YOUR RIGHTS
Depending on where you are located, you may have rights relating to your personal information, including requesting access to or correction of your information and, where applicable, requesting its deletion.
To make a privacy-related request, please contact us using the details provided below.
UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices, services or legal requirements.
The current version will be made available on this website.
CONTACT
If you have questions about this Privacy Policy, your personal information or how it is handled, please contact us through our Contact page.
