At Casa Vita, we believe luxury should be built to last. Every product in our collection is crafted from premium materials, precision engineered components, and manufactured to the highest standards of quality and performance.

Our commitment to exceptional craftsmanship allows us to confidently stand behind every product we sell with the Casa Vita Lifetime Warranty Guarantee.

WHAT IS COVERED

Casa Vita warrants that all products are free from manufacturing defects in materials and workmanship under normal residential use and proper installation.

This warranty covers:

• Structural integrity of the solid brass body
• Manufacturing defects
• Functional performance of the product when used as intended
• Defects arising from the manufacturing process

Should a manufacturing defect occur, Casa Vita may, at its discretion, repair, replace, or provide an equivalent product.

OUR PROMISE

We carefully select premium lead-free DZR brass, European-engineered cartridges, Neoperl aerators, and high-quality internal components to ensure our products provide years of reliable performance.

Our Lifetime Warranty Guarantee reflects our confidence in the quality of every product bearing the Casa Vita name.

WHAT IS NOT COVERED

This warranty does not cover:

• Damage resulting from incorrect installation
• Improper use, misuse, neglect, or accidental damage
• Normal wear and tear
• Damage caused by harsh chemicals, abrasive cleaners, or improper maintenance
• Water quality issues, including excessive water pressure, sediment, or corrosive water conditions
• Labour, installation, removal, transportation, or consequential costs
• Commercial, industrial, or high-use applications unless otherwise specified

FINISHES AND SURFACE CARE

Our decorative finishes are manufactured to the highest standards and are designed for long-term durability when properly maintained.

To maximise the lifespan of your finish, we recommend regular cleaning using only warm water, a soft cloth, and mild soap where required. Abrasive cleaners, chemical agents, and harsh cleaning products should never be used.

WARRANTY CLAIMS

If you believe your product has a manufacturing defect, please contact the Casa Vita team with:

• Proof of purchase
• Product details
• Photographs of the issue
• A description of the fault

Our team will assess the claim and provide a resolution as quickly as possible.

OUR COMMITMENT

Casa Vita was founded on the belief that exceptional design should be matched by exceptional quality. We stand behind every product we create and are committed to delivering a level of service and support that reflects the premium nature of our brand.

For warranty assistance, please contact our customer care team.