By accessing or using the Casa Vita website, you agree to the following terms and conditions. Please read them carefully before placing an order.

General Conditions

Casa Vita reserves the right to refuse service to anyone for any reason at any time.

All content on this website is provided for general information purposes only and may be updated or modified without notice.

Products and Availability

We make every effort to display products, finishes, and materials as accurately as possible. Variations in colour, texture, and appearance may occur due to screen settings, lighting, and the natural characteristics of materials.

All products are subject to availability. We reserve the right to discontinue or modify items at any time without prior notice.

Pricing

All prices are listed in AED & Australian dollars unless otherwise stated.

Prices may change without notice. Once an order has been placed and confirmed, pricing will not be altered.

Orders and Payment

By placing an order, you confirm that all information provided is accurate and complete.

Payment must be received in full prior to dispatch. Orders will not be processed until payment is successfully completed.

Casa Vita reserves the right to cancel or refuse any order if fraud or unauthorised activity is suspected.

Shipping and Delivery

Delivery timeframes provided are estimates only and may vary depending on product type, availability, and location.

Casa Vita is not responsible for delays caused by third party carriers, customs processes, or circumstances beyond our control.

Returns and Faults

Returns are subject to the conditions outlined in our Returns and Care policy.

Items that have been installed, altered, or used are not eligible for return.

Claims for damaged or faulty goods must be submitted within the timeframe specified in our Returns and Care policy.

Installation and Use

Professional installation by a licensed tradesperson is strongly recommended.

Casa Vita is not responsible for damage, failure, or loss caused by improper installation, misuse, or failure to follow recommended care guidelines.

Intellectual Property

All content on this website including images, text, graphics, and design elements is the property of Casa Vita and may not be reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Casa Vita shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Nothing in these terms limits rights that cannot be excluded under applicable consumer law.

Governing Law

These terms are governed by the laws of the UAE & Australia. Any disputes shall be subject to the jurisdiction of the UAE and Australian courts.

Updates to These Terms

Casa Vita may update these Terms of Service from time to time. Changes will take effect immediately upon publication on this website.

Contact

For questions regarding these Terms of Service, please contact us via the Contact page.

These terms exist to ensure clarity, fairness, and confidence for all parties.